Detroit Opera House

Accessible parking is available in the Detroit Opera House Parking Center. Please enter the building via Madison Street which is closest to the elevators. Guests can also be dropped off or picked up from the Madison Street entrance which is accessible while a companion parks or retrieves the car.

Elevators are in the Smith Lobby on the Madison Street side of the building.

Wheelchairs are available at the Broadway Street and Madison Street entrances. The number of chairs is limited and they are distributed on a first-come first-served basis. A driver’s license or state identification card must be left with a member of our staff until the mobility device is returned. Reservations are unnecessary.

There are single use unisex wheelchair accessible restrooms on the first floor of the Broadway Street side of the building and the Madison Street side of the building. There is also a wheelchair accessible Women’s restroom on the Broadway Street side of the building. All third-floor restrooms are wheelchair accessible (women’s restroom, press 3R in the elevator).

Assisted listening devices are available on a first-come, first-served basis. Please see an usher to request this service, or visit the Guest Services areas which are located in the Vincent Lobby (Madison Street entrance) and Broadway Lounge (Broadway Street entrance). Although this is a complimentary service, a piece of personal identification will be held while you are using the device.

We welcome guests with disabilities who choose to bring their trained service animal to Detroit Opera House. Emotional support animals as well as companion, comfort, or service animals in-training are not allowed entry.

Detroit Opera is KultureCity Certified, the nation’s leading nonprofit on sensory accessibility and acceptance for those with invisible disabilities.

The KultureCity® Sensory Bag is filled with items to help with calmness. There are noise-canceling headphones, fidget tools, tactile objects, and mood cards enclosed. Sensory bags are available at guest services in the Vincent Lobby and guest services in the Broadway Lounge adjacent to the Ford Lobby. They are free of charge; we will simply need a driver’s license or state ID until they are returned.

During shows, the Broadway Lounge will be  a “quiet room” for any guest that needs to use it. Pre and post-show, the area is multi-purpose. Please ask us for assistance if you need a quiet space pre or post-show.

This social narrative, or pre-visit story, is designed to help to prepare our guests with autism, sensory sensitivities, or other social, learning, or cognitive disabilities for a visit to the Detroit Opera House. Our goal is to create a welcoming and comfortable experience for everyone