Eugene O'Neill Theatre
Located in the heart of Midtown Manhattan, the Eugene O’Neill Theatre is a historic Broadway theatre in New York City. With comfortable orchestra and mezzanine seating, accessible accommodations, and convenient access near Times Square, you will be in for an amazing experience at the Eugene O’Neill. Now hosting Tony® Award winning production, The Book of Mormon, the Eugene O’Neill Theatre is a must-visit destination for theater lovers. Plan your visit today, enjoy world-class performances, and explore amenities in one of New York’s most beloved theaters.
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Getting here
Travel Directions
The main entrance and box office are located at:
230 West 49th Street
Between Broadway Avenue & 8th Avenue
Priority Access
Your shortcut to the main event, skip the lines with fast-pass entry that gets you inside with ease.
About us
Box office opening hours
Monday
10AM – 6PM ET
Tuesday - Saturday
10AM – 8PM ET
Sunday
12PM – 7PM ET
Contact us
Phone hours:
Monday to Saturday 9AM – 9PM ET
Sunday 9AM – 8PM ET
(888) 746-1799, opt 3
Eugene O'Neill Theatre on social media:
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For the most updated information on the theatre and performance schedules, please call Eugene O’Neill Theatre’s information line at (888) 959-1872 or sign up for our newsletter.
The Eugene O’Neill Theatre requires every individual who enters the theatre to have a purchased ticket. “Lap Seats,” or free tickets for small children who wish to watch the show from an adults lap, are not available. Our box office can assist in finding appropriate seating for a child. Children under 5 will not be admitted to the theatre.
There is no coat check at the theatre, but if you have a large bag, we’d be happy to store it for you. Please speak to a member of our staff when you arrive. The charge is $3 per item.
The use of recording devices of any kind is strictly prohibited inside the theatre.
Connect to the internet using the network -Eugene_ONeill_Free_WiFi- for better service within the theatre.
Take home something to remember! Merchandise will be available for purchase on every level before curtain and during intermission. After the show, merchandise can be purchased in the Box Office lobby.
Outside food and drink are not allowed in the theatre. There are two bars located on the Orchestra Level and Mezzanine Level, and guests are able to bring snacks and drinks purchased in the theatre to their seats.
Security
Your safety is our top priority. Doors open approximately 45 minutes before showtime, so please arrive early and allow extra time for security screening. All guests must pass through a metal detector, and all bags are subject to inspection before entering the Eugene O’Neill Theatre.
The Eugene O’Neill Theatre is committed to providing a safe and enjoyable experience. By entering, guests agree to follow the theatre’s code of conduct. Flash photography and video recording of the production are not permitted. All guests must comply with bag search procedures, and large bags will need to be checked at coat check. Guests are required to sit only in their ticketed seats and present tickets upon request. Smoking is not permitted anywhere inside the theatre. Alcohol may be consumed responsibly, and impaired guests will be addressed promptly and safely. Guests must follow all instructions from venue staff regarding operations and emergency procedures. Every person entering, regardless of age, must have a valid ticket.
Prohibited Items
Weapons of any kind—including firearms, knives, tasers, mace, and pepper spray—are strictly prohibited. Personal alarms, glass bottles or containers, lighters, bicycles, e-bikes, e-scooters, illegal substances, and outside alcohol are also not permitted. Theatre Management reserves the right to deny entry or remove additional items at its discretion to protect the safety and comfort of all guests.