Golden Gate Theatre

The theatre has wheelchair accessible locations on the Orchestra level where patrons may remain in their wheelchairs. Each patron who requires a wheelchair accessible seat may purchase up to 3 additional contiguous seats, in the wheelchair accessible section, for their companion(s) if they are available at the time of purchase; these may be purchased at the ADA price (lowest regular price for the performance being purchased). There are 2 areas that are wheelchair accessible:

Integrated Row H has spaces for wheelchairs and fixed theatre seats for companions, and Platform Row ZZ (in the rear of Orchestra) has spaces for wheelchairs and movable hardback chairs for companions.

Please note that there aren’t any elevators to service the upper levels of the theatres. Patrons who are unable to climb stairs may purchase Limited Mobility Orchestra seats. For Limited Mobility patrons, 2 tickets may be purchased at the ADA price (lowest regular price for the performance being purchased) – one for the Limited Mobility patron, plus one companion. Patrons with walkers, crutches, or similar mobility devices will have these items taken to the lobby by an usher to comply with local fire code regulations. At the end of the performance, an usher will return the device to the guest. For shows with an intermission, the device will be returned upon request for the intermission period.

Our restrooms are located at the following areas of the theatre:

The men's and women’s rooms are on both sides of the lobby on the Orchestra level, downstairs on both sides in the basement level, across from the bar on the Mezzanine level, and in the lobby on the Balcony level. Accessible restrooms are on the Orchestra level, across from Door 3. 

There is a drop-off area in front of the theatre. The white zone is at Golden Gate Ave. and Taylor St. in front of the theatre.

We have infrared listening headsets available free of charge on a first come, first serve basis. They are available at a kiosk in the theatre lobby, located to the left, next to the “Enter Left” staircase.

One piece of ID with a current address (driver's license, state ID) is required as deposit for one headset; additional headsets for the same individual require one of the following credit cards: VISA, MasterCard, or Discover Card.

To ensure proper seating, confirm the Open Caption, Audio Described, and ASL performance date when you request tickets.

We provide booster cushions free of charge for audience members who may have difficulty seeing above taller patrons seated in front of them. Each theatre is equipped with a limited number of booster cushions which are available on a first come, first serve basis.

No pets, companion animals or emotional support animals are allowed in the theatres nor adjoining buildings or rooms. The only exceptions are guide dogs and service animals (dogs only) accompanying patrons with disabilities.

Please inform an Audience Services representative if any accommodations are required by calling (888) 746-1799 or sending an email to [email protected].