Orpheum Theatre

For all the latest news and special offers, you can do any (or all!) of the following:

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Anything in regards to tickets or general information about our theatres and shows can be addressed over the phone by calling Audience Services at (888) 746-1799 or emailing us at [email protected].

All feedback can be sent to [email protected].

For more information, please call the Subscriptions Department at (888) 746-1799 (option 2) or send an email to [email protected].

Yes, you can purchase tickets to any of our shows at any open Theatre Box Office, for any production that is currently on sale. Our Box Offices are only open when a show is in production, so be sure to check the Box Office hours by clicking here or calling Audience Services at (888) 746-1799.

It’s best to buy your ticket as far in advance as possible to ensure the best seats. However, if available, you may purchase tickets up to 2 hours prior to curtain online at broadwaysf.com, and until curtain time at the Box Office or over the phone with Audience Services at (888)-746-1799.

Ticket prices vary and are subject to change due to dynamic pricing and other factors. As a presenter of Broadway shows touring the nation, we do not have complete control over the pricing of our engagements. Under the Shows tab, you can check individual show pages for the latest ticketing information or by calling Audience Services at (888)-746-1799.

You can pick up Will Call tickets directly at the Box Office beginning 2 hours prior to curtain on the day of the performance only. Located in the entrance way to the right of the theatre.

No, all sales are final. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.

Yes. At our theatres the right side is even-numbered and the left side is odd-numbered, with a few exceptions. The only sections that are consecutive are the center sections of the Orchestra and Mezzanine (101, 102, 103...) at the Golden Gate and the center section of the Balcony (201, 202, 203...) at the Orpheum.

Student and senior discounts may be available on some, but not all productions. Under the Shows tab, you can check individual show pages for the latest ticketing information or by calling Audience Services at (888) 746-1799. To keep up to date on discounts and special offers, follow us on Facebook, Twitter, and Instagram or sign up for our email list on the home page.

Rush and Lottery may be available on some, but not all productions. You can check individual event pages for the latest ticketing information or by calling Audience Services at 888-746-1799. When possible and appropriate, we may advertise special discounts available to the general public. These decisions are often last-minute, so to keep up to date on discounts and special offers, follow us on social media or sign up for our email list in the navigation bar.

If you bought directly through us, we will have a record of your transaction. In response to an increasing number of duplicate and/or fraudulent tickets showing up at the theatre at performance time, we have implemented new policies and procedures. Tickets that have not been received for any reason (including lost or stolen) will be held at Will Call under the original account-holder name and may be picked up with valid photo ID beginning 2 hours prior to curtain time on the day of performance only. No exceptions. The ticket purchaser should call Audience Services at 888-746-1799.

The lobby opens 90 minutes prior to curtain; the House opens 30 minutes prior to curtain. Traffic and parking can be unpredictable, we recommend to plan on arriving early to assure a relaxed and enjoyable experience.

Performances start promptly on time. Latecomers will be seated at the discretion of the our staff.

Following the performance, actors from the show may be available to sign autographs and sometimes even pose for photos at the Stage Door. Ask an usher for directions to the Stage Door.

No. You are not allowed to take photos during the performance. Due to union and copyright agreements, the use of cameras/picture phones (with or without flash) or any other recording device is strictly prohibited. Violators are subject to confiscation of film, tape, disc, cards, etc., ejection from the theatre, and financial damages. For your protection, all recording devices should be placed in a pocket or purse (and kept there) when in the theatre.

Cell phones and other electronic equipment can be used prior to the show, during intermission, and after the shows. Once the production begins, please remember to turn off all devices so that you don’t disrupt the performance or your fellow patrons.

Unless otherwise noted, children under 5, including babes in arms, are not allowed in the theatre. Each show has its own age recommendation and parental guidance listed on the show page. Please consult this information when deciding if a performance is appropriate for your child.

There is no specific dress code; however, you are welcome to dress in a way that captures the spirit of the occasion.

Yes! Treat your family and friends to a Gift Card good for any production at the Curran, Orpheum, and Golden Gate Theatres in San Francisco.