Govt Mule and Ziggy Marley VIP Packages

Package details subject to change without notice. All VIP packages are 

NON-TRANSFERABLE; NO NAME CHANGES will be permitted under any circumstances; NO 

REFUNDS or EXCHANGES; all sales are final. Please note this offer is not valid for tickets 

purchased via Fan to Fan Resale. By participating in any event with Gov't Mule 

you hereby agree that your name, photographic and/or video image, and voice may be 

used in any media, whether now known or hereafter invented, throughout the world for 

any purpose whatsoever. Non-ticket package elements will be subject to the 

non-transferable restrictions listed above. 

You will receive an email 2-3 days prior to the performance date with instructions on how 

to redeem your VIP Experience. Additional communication regarding your purchase may 

be sent via SMS text message to the phone number you provided during the purchase 

process. VIP programming may take place up to 3-4 hours before show time. Check-in 

details will also be posted HERE when confirmed. 

Exclusive VIP merchandise items will be shipped directly to the address you provide with 

your order or distributed on-site at the VIP event. If the merchandise is distributed on-site, 

we cannot ship your items if you choose not to pick them up. Shipped merchandise is not 

guaranteed to arrive before your show date. By purchasing a VIP package, you agree to 

share your information with the VIP provider in order to receive communications regarding 

your VIP experience and to receive VIP merchandise by mail. Any shipped merchandise not 

claimed within 90 days is subject to availability. 

RELEASE: You release, and agree to indemnify and hold harmless, Gov't Mule and its 

respective members, officers, directors, employees and agents (the "Released Parties") 

from and against all claims (known and unknown), liabilities, injuries, death, loss and/or 

damages of any kind arising from your participation in the VIP Package and/or meet & 

greet, or the acceptance, possession or use or misuse of the package or any related 

prizes. You assume all risks associated with the VIP Package or use or misuse of any 

related prizes, and you agree that the Released Parties will not be responsible or liable for 

any injury, harm, death, damages, costs, or expenses. 

If you have questions regarding your VIP package, please reach out to Please & Thank You's 

Customer Success team at [email protected] or text +1 (916) 655-9270.