William Saroyan Theatre

Facility Regulations

Please note the following regulations for all of the Fresno Convention & Entertainment Center venues: Management reserves the right to refuse admittance to ticket holders who refuse to allow inspection of their persons and purse, bag or package carried with them entering the venues. Backpacks are prohibited, and patrons may be subject to search at any time. Camera, video, and audio recording devices may not be permitted during certain events. Smoking of any kind is prohibited within the venues. Children two (2) years and older must have a ticket for admission unless otherwise noted. Outside food, drinks, cans, bottles or containers of any kind may not be brought into the venues. Fireworks and weapons of any kind (including but not limited to: firearms, knives, sticks, chains, spiked jewelry, spiked clothing, spiked belts, spike boots and spurs) are not permitted in the venues. Shirts and shoes must be worn in the facilities at all times. Unauthorized marketing, soliciting or vending is prohibited. Laser pointers, air horns or other noisemakers may not be brought into the venues. Ticket stubs must be retained for the duration of the event. Unlawful purchase, distribution, or possession of alcohol will result in immediate removal from the venues.

Prohibited Items

In order to provide a safe and secure environment for all, the following items are not permitted in any of the Fresno Convention & Entertainment Center venues, including but not limited to hoverboards; bottles, cans, coolers or similar containers; food, drinks or illegal substances; any weapon, including chains and studded bracelets; video equipment, professional camera, tripods or recording devices; laser pointers, aerosol cans, noise-makers, fireworks; backpacks of any kind, oversized bags larger than 12″ x 6″ x 12″, unwrapped gifts, boxes, umbrellas; helium balloons; smoking, including e-cigarettes or vapors; lighters of any kind; selfie sticks; pets or non-service animals; any other items determined to be unacceptable or dangerous by management; explosives; guns; stun guns; handcuffs; brass knuckles; sticks; clubs; batons; martial arts instruments; pepper spray; tear gas; and knives of any kind.

Entry Inspections

All guests entering the venues during an event are subject to a search of their person and their property, including a visual inspection and a bag inspection conducted by Fresno Convention & Entertainment Center security personnel. The purpose of the inspection is to detect prohibited items such as audio/video equipment, professional photography equipment, glass bottles, metal cans, food and beverage, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, and knives with blades over 2” in length. Bags larger than 12″ x 6″ x 12″ will be prohibited from entry into the venue, and backpacks of any kind are prohibited. All bags are subject to search. See the “Prohibited Items” tab for a complete list of unauthorized items.

Guest Conduct

All guests must maintain reasonable and appropriate behavior at all times. Guests using offensive language or engaging in disorderly conduct may be ejected from the venues and may be subject to arrest. Ejected guests will not receive a refund for their tickets or be compensated in any way for their loss. Disturbances include, but are not limited to, standing on chairs; drunk and disorderly conduct; fighting or challenging others to fight; “mooning” or exposing private body parts; interference with or delay of the game or event; violation of Fresno Convention & Entertainment Center’s event policies; violation of local, state, and federal laws and statutes; igniting and display of flames such as lighters or matches in the facility bowl; attempting to enter the field of play, court, or stage without permission; throwing, discharging, or launching any liquid substance or objects other than paper confetti; willfully and maliciously disturbing another guest or employee with loud and unreasonable noise; using profanity or offensive words likely to provoke a violent reaction; and taunting or using offensive language against the performers.